Refund policy

This policy covers paid placements on SEOgenz: featured business listings, featured tools, job promotions and sponsored articles.

14-day refund

You can ask for a full refund within 14 days of your purchase, for any reason. When we refund a placement that has already started, it ends straight away.

If your content is not approved

Paid content goes through normal moderation. If it is rejected, or is still waiting for review 14 days after purchase, you can ask for a full refund at any time before the placement starts.

After 14 days

After 14 days, placements that have started are not refundable for the time already used. If a placement could not run because of a problem on our side, we will extend it or refund the unused time.

Content removed for breaking the rules

If content is removed during a placement because it breaks our terms or content guidelines, the rest of that placement is not refunded unless you are still within the 14-day window above.

How to ask for a refund

Contact us with the email address on your account and your order number, or reply to your payment receipt. Our payment partner, who is the merchant of record, sends the refund to your original payment method. It usually arrives within 5–10 business days, depending on your bank.

Contact

Questions about this page? Email [email protected].